Our client, a sports gaming house is looking for a Campaign Execution Specialist , where his role will be:
Key Responsibilities
- Deal directly & manage effectively all customer queries regarding promotions & bonuses
- Handle complaints and provide solutions related to bonuses
- Monitor and evaluate the activity of customers
- Provide accurate information regarding company's promotions
- Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools
Qualification Requirements
- At least 1 year of prior experience in a similar role within the iGaming industry
- Experience in using CRM tools/ campaigns is a plus
- Passion about sports and good understanding of online gaming products
- Excellent communication and a team working spirit
- Fluency in both English and Portugueselanguage
- Flexibility to work on shift rotation 24/7