Cambridge - Employer Services Specialist

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.
What You'll Be Doing:

• Under general direction, works independently to manage portfolio of assigned employers to consult & assist regarding premium rates, NCCI manual classifications, BWC's rating, discount & incentive programs, available grants, and the importance & necessity of loss control programs.
• Contacts assigned new and existing employers to market, support, and implement various BWC initiatives.
• Provide loss control consultation (i.e., efforts to reduce both employer premium costs & workers' compensation claims by improved safety services, work environment & policies) within assigned employer account portfolio and works with Employer Programs to enroll employers in the loss control programs.
• Review assigned employer protests & appeals and issue decisions to grant or deny based on ORC, OAC, BWC rule and applicable policy.
• Works with other BWC Departments to resolve employers' questions and problems related to coverage, jurisdiction, invoicing, payroll & premiums, independent contractor issues, and discount programs.

Qualifications
To Qualify, You Must Clearly Demonstrate:

• Completion of undergraduate core program in business administration, insurance & risk management or related field of study; must be able to provide own transportation.
• Or 2 yrs. exp. in public or private insurance organization position that involved insurance sales, marketing or provision of consultative services to commercial clients/employers; must be able to provide own transportation.
• Or equivalent of Minimum Class Qualifications for Employment noted above.

Note: May require use of proficiency demonstrations to determine minimum class qualifications for employment.
MAJOR WORKER CHARACTERISTICS:
Knowledge of insurance & risk management; risk classification; experience rating procedures; claim handling & reserving; rehabilitation services*; workers' compensation laws, policies & procedures.
Skill in operation of personal computer*.
Ability to define problems, collect data, establish facts & draw valid conclusions; write meaningful, accurate & concise risk reviews; gather, collate & classify information about data, people or things; answer routine & technical inquiries from employers.
(*)Developed after employment.