CAMA Program Administrator

Purpose Of The JobTo manage, modify, install, and maintain the department's database application by performing all related system and software upgrades, and by maintaining the integrity of records through research, compilation, and update of property valuation information. Under the direction of the Assessor, is responsible for administrative database functions of considerable difficulty in the maintenance and management of Assessor specific software and all third-party applications. Works closely with Gila County I.T. Department. Provides technical support in troubleshooting, installing, and maintaining various hardware, software, and equipment. Provides user assistance and training. Evaluates and develops procedures to improve department accuracy and consistency.Essential Duties And ResponsibilitiesServes as Administrative Lead for Assessor'sCAMA System, including but not limited to managingongoing serviceandsupport relationshipwith software vendor, developing andimplementingdata verification and qualityassurance proceduresinaneffort to produce an accurate,equitable and errorfree assessment roll, and ongoing end user training andsupport.Manages, modifies, installs, and maintainsdatabase softwareand hardware including personal computers. Performsall related systemand software upgrades.Analyzescomplex problems and system malfunctions and implementseffectivesolutions.Serves as aliaison to vendorsupportofAssessor specificsoftware and the DORinsystems information.Troubleshootsand maintains the Assessor's database system. - 40%Maintains compliance with the Arizona Department of Revenue (DOR) equalization assessment calendar by conducting research, compiling data, and making data related recommendations to efficiently manage property valuations in compliance with State of Arizona standards and statutory requirements.

Develops procedures and in-house programs for the collection, manipulation, analysis, and reporting of appraisal data, runs testing to verify procedures and prepares results; develops and implements data verification, and quality assurance procedures and queries in order to produce the most accurate, equitable, and error free assessment roll. Investigates and gathers data required for input and reporting of data for Assessor software and databases; produces all statutorily mandated Assessor administrative functions, including Notices of Value, Notices of Change, Personal Property Declarations and Tax roll. - 30%Responsible for generating statutory mandated reports, abstracts of value, Notices of Value, Notices of Change, Personal Property Declarations, and the annual delivery of the assessment roll to the County Treasurer for the purpose of creating tax roll. Creates requested data reports for in house and the public uses. - 10%Monitors property records for accuracy by conducting file and software queries; corrects errors in identification, classification and/or valuation of properties. Manages property valuation records in compliance with State of Arizona standards and statutory requirements. Creates and executes quality assurance procedures in order to produce the most accurate assessment roll.Serves as a liaison to the Gila County I.T. Department and third-party vendors. Ensures limited property values and assessed values are calculated in accordance with State Statutes; runs checks and balance analysis against software and paper files.

- 10%Completes special projects as requested by supervisor. - 10%Performs other duties as assigned.This position has no responsibility over any types of budget.This position provides project resource allocation based on pre-approved resources on technology projects.This position trains colleagues, explains County procedures or processes, participates in meetings, gives presentations, and negotiates or persuades.This position creates or edits documents, internal memo, emails, formal letters, proposals and grants and reports.Interacts extensively with employees, customers, the general public, vendors, regulatory bodies, and other groups and/or individuals and Institutions over the telephone, by email, and/or in person.Continuously (more than 70% but less than 85% in a year).Minimum Education/Directly Related Experience RequiredAssociates Degree with college coursework pertaining to computer assisted mass appraisal, statistics, database management or computer related field.Five (5) years computer system operations, installation, maintenance and troubleshooting experience in providingsupport services that involve relational databases, property appraisal, real estate, construction, and development,exposure to various Ad Valorem Appraisal functions in an Assessor's Office, college level appraisal and/or real estate courses; exposure to software programs and database management evidenced by application and processing of data and/or certification, or education; or equivalent combination of education, training and experience.The ability to complete and pass DOR required sixty-four (64) hours of introductory level appraisal courses to include twenty-four (24) hours of introduction to Property Tax (TCH-490) within 6 months of hire; the ability to complete and pass DOR required forty (40) hours of classroom/field study in Valuation Concepts and Cost Appraisal Methods (TCH-4902) including data collection and Cost and Market Valuation Approaches within 6 months of hire; the ability to complete and pass DOR Level 1 Property Assessment Certification OR obtain within 12 months of hire; the ability to complete and pass International Association of Assessing Officers (IAAO) level 1 courses and certification, OR obtain within 12 months of hire. Must possess and maintain a valid Driver's License.Supplemental InformationDatabase management, Information Technology, server technology, and an understanding of Arizona laws, rules and statutory regulations pertaining to the appraisal methods of taxable properties for assessment purposes. Categorize and group data, ability to consider options, risks, and benefits. Ability to imagine outcomes of particular actions, make sense of multiple information, and ability to solve problems using deductive reasoning. Knowledge of principles and practices of database management, Information Technology, PC hardware and software, methods of installing and maintaining computers. Principles and practices of Ad Valorem property appraisal, methods and standards utilized in the assessment of property; types and values of assessed property, State Statutes and regulations governing property appraisal activities; methods and techniques for collecting field data; customer service standards and protocol; mathematics- including arithmetic and geometry; professional and technical English grammar and usage.Critical and Analytical thinking, problem recognition, problem solving, analyzing systems, troubleshooting, quality control, analysis, conducting tests and multitasking. Database management and administration. Time management, communicating diplomatically, multi-tasking, customer service, conducting a variety of property appraisal functions and providing assistance to third party software vendors or users.

Advanced knowledge and experience with Ad Valorem appraisal and mass appraisal ideologiesCategorize and group data, ability to consider options, risks, and benefits. Ability to imagine outcomes of particularactions, make sense of multiple information and ability to solve problems using deductive reasoning. Provide analysis, troubleshooting, system monitoring, maintenance, and user support. Analyze appraisal data to make appropriate software use, management, and upgrade determinations for the Assessor's Office in a proactive manner to ensure speed and accuracy for mandated taxpayer mailings to include Notice of Values and others as mandated under Arizona Revised Statutes; make and verify accurate mathematical calculations within or without software; understand and follow rules and instructions whether verbal or written; communicate effectively by verbal or written means; provide customer service to taxpayers, data purchasers and the general public. Courtesy and diplomacy are essential elements of the job. Work involves personal contact with others inside and outside the County for the purpose of giving or obtaining information, building relationships, making reports, or soliciting cooperation.Occasionally stands to present, train, deliver presentations or speeches and assist customers.Constantly sits to complete reports, to operate computers or other tools; occasionally sits to operate special equipment, complete writing a program and to attend to other duties.Regularly requires dexterity for keyboard operation.Occasionally lifts up to 50 lbs. of work-related materials.Constantly requires dexterity for keyboard operation and occasionally requires dexterity for special machines.Incumbents in this position constantly spends time in an office environment; occasionally in classroom, training rooms, or auditoriums.Incumbents in this position are generally not exposed to safety risk, may become exposed to telephone verbal abuse by customers or citizens, individuals with high level of emotional distress.Incumbents in this position are required to constantly follow written safety procedures and manuals relevant to the division or department, with specific regards to use of Gila County vehicles for travel to and from offsite locations for training or meetings.Potential errors can result in unfavorable public perceptions and legal ramifications.