2020 Companies is hiring a Senior Call Center Manager to lead the FROST and Quality Assurance teams at the Client Support Center in Southlake, TX. The role emphasizes operational discipline, employee engagement, and a collaborative leadership approach to deliver exceptional support to field representatives and clients.
The ideal leader will establish performance KPIs, standardized procedures, and robust reporting while fostering a culture of accountability and continuous improvement.
#J-18808-LjbffrCall Center Team Lead in workfromhome at Unknown Company
- Typical pay
- $40,950–$61,740
For context, most customer service representatives earn between $40,950–$61,740 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and onsite.