Sedgwick is seeking a Bi-lingual Service Center Team Lead to guide a high-performing service unit, coach team members, and drive quality assurance and workforce management. This telecommuter role emphasizes leadership in a remote setting with a focus on customer service outcomes.
You will develop staff development plans, monitor performance, and partner with upper management to resolve issues while supporting service quality and customer satisfaction across the organization.
#J-18808-LjbffrCall Center Team Lead in workfromhome at Unknown Company
- Typical pay
- $42,840–$55,750
For context, most customer service representatives earn between $42,840–$55,750 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.