Supporting the Member Access Center, the part-time Call Center Support Specialist will manage high-quality inbound and outbound calls, coordinate scheduling, and ensure accurate documentation in a remote environment. Key responsibilities Answer incoming calls promptly and conduct outbound outreach for appointment scheduling and confirmations Manage shared inboxes and queues to ensure timely responses and accurate processing of member inquiries Document all member interactions and maintain compliance with HIPAA and organizational standards Required qualifications High School Diploma or equivalent 1+ years of healthcare experience or similar role 1+ years of experience in a call center or healthcare provider front office Strong organizational and time management skills Proficient with basic computer systems, including electronic health records
Call Center Support Specialist in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as part time and able to be worked remotely.