Managing a high volume of inbound and outbound calls, the full-time remote Call Center Specialist will provide exceptional customer service, schedule appointments, and assist patients and their families with accurate information regarding healthcare services. Key responsibilities: Handle incoming and outgoing calls efficiently while maintaining professionalism Schedule patient appointments accurately using the electronic medical record (EMR) system Respond to patient inquiries regarding services, appointment availability, and billing Required qualifications: Associate degree preferred or equivalent relevant call center experience 1-2 years of experience in customer service, quality, or auditing Bilingual in English and one of the following languages: Spanish, Russian, Chinese, Bengali, Korean, or Albanian Able to pass a typing test with at least 40 WPM Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
Call Center Specialist in workfromhome at Unknown Company
- Typical pay
- $41,600–$60,320
For context, most customer service representatives earn between $41,600–$60,320 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.