Call Center Representative
Hours: Monday-Friday 9:00AM-5:30PM EST
Pay rate: $21.00/hr, paid weekly
MUST RESIDE IN AZ
Remote Role
Temp to Hire
Position Overview
We are seeking skilled Call Center Representative with a passion for helping others and an eagerness to join our growing team.
Essential Responsibilities
- Provide exceptional customer service while handling a high volume of inbound calls. Assist customers with general inquiries, toll payments, receipts, and violation-related questions in a professional, courteous, and efficient manner. Maintain a positive attitude and keep a smile in your voice during every interaction.
- Use available tools and resources to reach complete and accurate resolutions for customer issues.
- Place clear and concise notes on customer accounts for documentation and tracking purposes.
- Meet performance goals for efficiency, schedule adherence, quality, customer satisfaction, and attendance.
- Complete other duties as assigned.
Requirements:
- Drug and Background screening
- 1 year of call center experience
- HS Diploma or GED
- Must be able to work 9am-530pm Eastern time zone
Benefits (Employee Contribution)
- Health Insurance
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Retirement Plan
All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Call Center Representative in mesa at Unknown Company
- Typical pay
- $42,000–$55,245
For context, most customer service representatives earn between $42,000–$55,245 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.