Supporting Medicaid members in South Carolina, the full-time hourly Call Center Representative will manage inquiries, provide product information, and assist customers with their Medicaid applications in a remote environment. Key responsibilities Respond to Medicaid member inquiries using a computerized system and standard scripts Gather information, assess needs, research inquiries, and document calls effectively Advocate for Medicaid members by providing clear information regarding eligibility and application status Required qualifications Must be at least 18 years of age with a high school diploma or GED Minimum of 1-year call center experience in telephone customer service or related fields Ability to pass the Call Center - Service Skills Assessment and Internet Speed test Computer literacy and experience using multiple programs Must be able to submit to a pre-employment screening
Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.