Working remotely in the Eastern Time Zone, the part-time Call Center Confirmation Specialist will coordinate scheduling and ensure technical readiness for virtual tours booked by owners, providing high-touch support to enhance owner satisfaction. Key responsibilities Confirm tour times and attendee lists while reviewing owner qualifications to meet specific criteria Guide owners through necessary software requirements and troubleshoot connectivity issues prior to tours Accurately enter and update reservation data while maintaining up-to-date contact information within company systems Required qualifications 2+ years of experience in a customer service or virtual support environment Vacation Ownership or Timeshare Outbound experience highly preferred Proficiency in various tech platforms, including SPI, Excel, Email, Jag, Max, and virtual meeting tools Strong ability to communicate effectively via telephone and digital channels Willingness to work weekends, holidays, and extended hours as needed
Call Center Confirmation Specialist in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as part time and able to be worked remotely.