Call Center Agent (ECW Experienced)

Qualifications

• Call center experience at least 1 year
• Medical office experience at least 1 year
• ECW experience at least 6 months
• Fast typist, at least 60 words per minute
• Access to reliable internet

Personal Traits

• Patient
• Quick
• Smart
• Kind
• Responsive

Nice to Have

• Spanish speaker

Job Responsibilities

• Answer calls
• Schedule appointments
• Take and send messages
• Reschedule appointments
• Confirm appointments
• Look up authorizations
• Fax
• Email

Schedule

Monday – Friday 7:45 AM to 5:00 PM. Lunch 30–45 minutes.

Expected Call Volume

80–110 calls per day; flexible.