Providing first-tier customer service support, the full-time remote Call Center Advisor will manage inbound calls, chats, and emails, assisting pet parents and partner practices with various inquiries while maintaining customer records and ensuring satisfaction. Key responsibilities Respond to client communications to address needs, complaints, and product or service issues Engage in active listening to identify customer needs and provide effective solutions Collaborate with other departments to advocate for customers and resolve problems creatively Required qualifications 1+ year of customer service experience Familiarity with software programs, email, and Microsoft or Google Suite Ability to work in a fast-paced call center environment managing high call volumes Capacity to troubleshoot basic technical issues and provide support Consistent and reliable attendance with the ability to work rotating Saturdays
Call Center Advisor in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.