Experienced in contact center operations, the part-time California Licensed Member Service Representative will manage member interactions, resolve complex issues, and provide exceptional service while working remotely in the Sacramento, CA area. Key responsibilities Resolve complex member issues and escalations with minimal guidance, demonstrating advanced credit union knowledge Educate members on products and services to enhance loyalty and retain membership Process transactions efficiently while adhering to compliance standards and reporting fraudulent activity Required qualifications High School Diploma or General Education Degree (GED) required 1+ years of customer service experience in a contact center environment required 2+ years of financial services experience required Some college education preferred Experience in building member relationships preferred
California Licensed Member Service Rep in workfromhome at Unknown Company
This position is listed as part time and able to be worked remotely.