Thriving in a dynamic environment, the fully remote California Licensed Medical Billing Intake Specialist will manage high-volume patient, provider, and insurance billing inquiries while ensuring precise documentation and resolution of customer interactions during standard work hours of 8am-5pm PT, Monday through Friday. Key responsibilities Manage 25-35 high-volume inbound and outbound calls daily, addressing billing inquiries effectively Cross-reference account setups against large Excel spreadsheets to ensure accuracy in medical billing Document all customer interactions and resolutions within the CRM system, maintaining comprehensive case summaries Required qualifications Minimum 3 years of medical billing or healthcare customer service experience Proven call center experience with full ownership of resolving complex customer files Strong proficiency in navigating and managing large Excel spreadsheets or Google Sheets Exceptional data entry and written documentation skills for case logging Strong knowledge of medical insurance, billing processes, and HIPAA regulations
California Licensed Medical Billing Specialist in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.