Providing exceptional customer service, the full-time California Licensed Customer Service Representative will assist clients with policy inquiries, document requests, and renewals while working remotely in a dynamic insurance agency environment. Key responsibilities Answer inbound customer questions regarding policies, endorsements, and renewals via phone and email Pull and send necessary documents such as certificates of insurance and declaration pages Support renewals by gathering updated customer information and coordinating with licensed agents Required qualifications 1-3 years of experience in customer service, sales, or an insurance-related role A high school diploma or equivalent Clear and professional communication skills Ability to manage multiple systems and priorities effectively Good judgment regarding issues that require escalation to licensed agents
California Licensed Customer Service Rep in workfromhome at Unknown Company
- Typical pay
- $42,125–$57,375
For context, most customer service representatives earn between $42,125–$57,375 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.