Seeking a California Licensed Call Center Representative in a full-time remote role, the candidate will assist members with inquiries regarding healthcare benefits, eligibility, and available services while providing exceptional customer service in a high-volume environment. Key responsibilities Assist members by phone with questions about healthcare benefits and services Deliver professional customer service and accurately document interactions Research and resolve member inquiries while navigating multiple systems Required qualifications Must currently reside in California At least two years of experience in a call center or contact center environment At least one year of professional experience in the healthcare industry preferred Ability to manage a high volume of customer interactions with professionalism Comfortable navigating multiple computer systems while assisting customers
California Licensed Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $37,220–$58,100
For context, most customer service representatives earn between $37,220–$58,100 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.