California Care Navigator

To support a growing direct service practice, the full-time salaried California Care Navigator will build and maintain relationships with transition-age youth (TAY) and kinship families in California, providing ongoing support and navigation through complex social service systems while working remotely. Key Responsibilities Serve as a consistent point of contact for TAY and kinship families, building trust and facilitating engagement through various communication methods Conduct comprehensive needs assessments and develop personalized action plans while monitoring progress and adapting strategies as needed Document insights from direct interactions to inform service improvements and contribute to the continuous development of the digital navigation practice Required Qualifications 3+ years of experience navigating child welfare or social service systems, with at least 2 years in a direct service or navigation role Trained in Motivational Interviewing, with a focus on trauma-informed and culturally responsive practices Familiarity with California's child welfare system and relevant state programs Experience with data entry and documentation in case management or tracking systems Bachelor's Degree in social work, counseling, human services, or a related field, or equivalent lived experience