Fluent in English and Spanish, the full-time Bilingual Call Center Representative will provide remote assistance to California residents by answering questions about healthcare benefits, eligibility, and available services. Key responsibilities Assist members by phone with inquiries regarding healthcare benefits and services Deliver professional customer service in both English and Spanish Document customer interactions accurately and collaborate with team members to enhance customer experience Required qualifications Must currently reside in California Fluent in English and Spanish with professional communication skills in both languages At least one year of experience in a call center or contact center environment Ability to navigate multiple computer systems while assisting customers Strong listening and problem-solving skills
California Bilingual Call Center Representative in workfromhome at Unknown Company
- Typical pay
- $42,125–$57,375
For context, most customer service representatives earn between $42,125–$57,375 a year according to Bureau of Labor Statistics wage data. What this particular role pays is set by the employer — check the description above.
This position is listed as full time and able to be worked remotely.