About the Role
At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Cafe Managers are key to delivering on this promise, driven by the company values of Solid Relationships, Playing to Win, Creative Spirit, and Living Better.
We are looking for Managers who:
- Value a positive work environment
- Bring energy and a smile to work every day
- Enjoy serving guests and meeting new people
- Want to work in a culture that promotes continued development of management skills
- Help team members realize their full potential
Duties & Responsibilities
- Interacts with crew members and customers with a fun and welcoming attitude
- Recruits, interviews, and hires team members to ensure adequate staffing levels
- Oversees training and provides continuous positive feedback for team members
- Creates weekly work schedules and manages scheduling conflicts for all team members
- Manages and delegates daily functions of the café including product prep, making food and smoothies, serving customers, and completing daily and weekly cleaning duties
- Manages ordering and inventory for all products
- Monitors sales growth and cost control of the café against the budgeted expectation and historical performance
- Communicates and stays updated on all marketing and promotional materials
- Maintains and exceeds customer expectations to build brand loyalty
- Ensures maintenance of equipment and facilities through the use of a preventative maintenance program
- Presents a consistent, professional image of the café and crew by maintaining all cleanliness and appearance standards
- Follows all safety and security policies set by the brand
- Ensures food quality and 100% customer satisfaction
Benefits
- Excellent pay with bonus opportunities
- Paid time off
- Discounts on amazing smoothies and food
- Paid training
Preferred Experience
- 3 years of managerial experience in the restaurant or fast‑casual field
- Experience recruiting, hiring, training and developing employees
- Experience in growing sales and providing excellent customer service
For immediate consideration, please submit your application today!
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