Busser

BusserGhirardelli's employees are the face of our company. They set us apart from other retailers. They are ambassadors of our brand and over the past 48 years, our Restaurant and Retail division has evolved from a single soda fountain and retail store in Ghirardelli Square into a dynamic department, with over 700 colleagues. We believe our vision is changing the way the consumer experiences chocolate and our objective is to be America's #1 premium chocolate company.Scope of Responsibilities:Provide exceptional Guest serviceMaintain dining floor to Company Standards of cleanliness, arrangement, and displayMaintain detailed knowledge of all products, pricing, and Company HistoryUtilize knowledge of products and pricing to satisfy guest inquiries and create up-sell opportunitiesFollow Food Safety guidelines and maintain all table tops, serve ware, floors and trash receptacles in a clean and sanitary conditionKeep all Fountain and Condiment supplies both on the sales floor and behind the Fountain Area stocked and in good condition.Maintain the stockroom in a clean and orderly fashionClean windows and mirrors when they appear smudged or soiled or when directed by a Supervisor/ManagerMaintain Guest and Employee Washing Facilities in good working order and in a clean, sanitary conditionProperly Set Up, Maintain, and Break Down dining areaReplenish various server items throughout the day as needed, such as napkins, spoons, creamer, sugars, etc.Keep knowledge level current of all fountain products and their required preparationPerform "Semi-Table Service" function as part of overall Guest SatisfactionEmpty trash cans and assist with trash runs, maintain the trash storage areaSpecific Knowledge and Skills:Strong oral and written communication skillsAbility to work with little or no supervisionAbility to work with a diverse work team and meet adversity with professionalismAbility to manage time effectivelyAbility to maintain a smile, pleasant demeanor and provide Superior Guest ServiceAbility to operate a dishwashing machineEducation and Work Experience:Must be 18 years oldHigh school diploma preferredHourly Rate: $20.15/hrPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.