Busser

Company Background

The Standard is one of the most culturally engaged hotels in the world. Hotels with real cultural life, an inclusive spirit and true creative attitude. A destination layered with events and amusements that leaves you with an uplifted feeling.

The Standard's irreverent and playful sensibility, combined with a careful consideration of design, detail and service, have established its reputation as a pioneer of hospitality, travel, dining, nightlife, and beyond. The Standard hotels are known for their taste-making clientele, their pioneering design, and their unrelenting un-Standard-ness.

Mission Statement

To create experience by embracing and empowering a diverse collective of team members, collaborators, and guests, who choose to call The Standard home.

Our Purpose

The Standard’s commitment is to being an anchor for each neighbourhood in which we reside as well as a platform for culture and creativity. Bringing people together in its spaces to interact with each other in genuine ways.

Our promise is to ensure that a stay is an experience and that a memory means making friends and having stories to tell.  To understand why it exists, is to understand that The Standard, is a platform for people to meet, to engage, to learn, to dine, to sleep, to dance, to hideaway, to make believe and to do so whilst being yourself and having fun doing it.

We think of ourselves as a stage, not just a hotel. Here, you can become whomever you like, even if for just a night. Here, you will meet new friends, find new challenges, eat new food, stay up late, sleep in later, and at times, never even leave the property. We are unapologetically comfortable with disrupting expectations. It’s WHO WE ARE!

#StandardFamily

Job Title: Busser - Full-time

Department: Food and Beverage

Location: The Standard, High Line

Reporting to: Venue General Manager/Manger on Duty

Responsible for: N/A  

Job Purpose: Provide supplies and support to all F&B staff. Maintain and clean all service areas and floor areas where sectioned, per side work sheets and SOP’s.

Main Duties & Responsibilities 

• Set up, clear and clean tables before, during and after the service.
• Provide assistance and supplies to all servers.
• Polish and stock equipment for operation (silverware, linens & glassware).
• Constant checking, cleaning and maintenance of all Food & Beverage areas.
• Ensure guest tables and public areas are always maintained to Hotel and Design standards and expectations.
• Replenish side stations throughout service
• Complete all side work duties per SOP’s, including pre-shift, post-shift, daily, weekly and monthly duties.
• Ensure coffee is made and ready to be served when Barista is not available.
• Always be presentable in uniform, look in compliance with outlet standards and always be on time without complication.
• Ability to work a flexible schedule and late hours when necessary.
• Perform other duties as requested.

Specific Requirements:

• Ability to read, comprehend and carry out instructions according to established procedures.
• Fluent in the English language, multi-lingual is helpful but not required.
• Customer service oriented.
• Knowledge of food and beverages.
• Work efficiently, ability to multitask and task prioritizations skills.
• Ability to work in a team and independently.
• Ability to maintain composure in a potentially stressful environment.
• Adherence to uniform, grooming and personal hygiene standards and expectations per SOP’s.
• Punctuality: Adherence to posted schedule and arrival time. Attendance at mandatory meetings when scheduled.
• Responsibility: Personal comportment in line with Standard High Line policies, standards and expectations.

Desirable:

• Prior work experience in a related area
• Excellent interpersonal skills
• Ability to work flexible hours

Physical Requirements

• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 lb. without assistance.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Remain in stationary position for extended periods of time.

Compensation & Benefits 

• $17 per hour plus tips
• Excellent and Affordable Health care coverage
• Life Insurance, Disability Insurance, Pet Insurance

• Up to 104 hours PTO

  56 hours - Paid Protected Time Off (Sick)

  32 hours - Unpaid Protected Time Off

• 401k - Company matching up to 2% after 1 year
• Employee Discounts on Rooms, F&B, Retail, and The Standard Marketplace
• Employee Meals, Employee Referral Program, Commuter Discounts
• Regular fun staff events and celebrations!!!