Business Systems Manager

Cleanslate is actively recruiting a Business Systems Manager to join our office in Linden, NJ!

What We Offer

• Weekly pay
• Employer subsidized Health, and Dental., FREE Vision, and Life Insurance
• Generous 401(k) Matching
• Paid Holidays
• Paid Time Off as well as paid birthday time off

Key Responsibilities

Systems Administration

• Serve as primary administrator across core business systems (Salesforce, Freshdesk, Monday.com, and supporting platforms).
• Manage user provisioning, deprovisioning, permissions, and access audits.
• Troubleshoot day-to-day issues and coordinate with vendors on fixes, upgrades, and maintenance windows.
• Maintain living documentation for every system you administer- configuration, processes, and known issues.

Project Coordination

• Run technology and systems projects end-to-end: planning, timeline, testing, implementation, and vendor coordination.
• Track milestones and proactively flag schedule or scope risk before it becomes a surprise.
• Support new system rollouts and enhancements identified by the Director.

Salesforce Administration

• Own configuration, workflows, page layouts, and user management.
• Build and maintain reports and dashboards for business stakeholders.
• Partner with the Director to scope and deliver ongoing enhancements.

Qualifications

5-8 years of experience spanning IT systems administration, Salesforce administration, and/or technical project coordination.

Salesforce Certified Administrator required; Advanced Administrator certification a strong plus.

Hands-on experience with a business ERP (SAP Business One or similar) preferred.

Working familiarity with BI/reporting tools (Power BI or similar) and helpdesk/ticketing platforms (Freshdesk/Freshservice or similar).

Track record of managing multi-stakeholder projects from scoping through go-live.

Excellent written communication; comfortable structuring updates around problem, action taken, and resolution.

A demonstrated habit of surfacing problems early rather than absorbing or quietly managing around them.

Schedule

Monday-Friday 8:30AM-5:00PM