We are seeking a curious, proactive, and highly dependable professional to join our team as a Business Systems Analyst . This role is a key in-house technology partner responsible for supporting, integrating, and optimizing our business applications and internal systems. You will serve as the lead operator for critical platforms, helping ensure our technology environment runs smoothly, securely, and efficiently. Because we operate in a highly regulated wealth management environment, this position requires a strong respect for compliance, confidentiality, and data protection. This is a hands-on role for someone who enjoys solving problems, improving systems, and bringing practical technology solutions to the business.
Business Systems Administration & Optimization: Support, administer, and optimize current and future business applications. Integrate systems and workflows to improve efficiency, accuracy, and user experience. Build and maintain reports, dashboards, automations, and process improvements. Act as the lead operator for core business applications and related technology processes. IT Operations & Support: Provide hands-on, on-site support for employees and day-to-day technology needs. Serve as a liaison to managed service providers, software vendors, and other technology partners. Set up and maintain laptops, phones, conference room technology, and office equipment. Troubleshoot issues quickly and help ensure reliable, secure technology operations. Compliance, Confidentiality, and Security Support compliance, cybersecurity, and data protection initiatives in partnership with leadership. Handle sensitive information with discretion and follow firm policies and regulatory expectations. Help maintain technology practices aligned with industry regulations and internal controls. Contribute to a culture of compliance, accountability, and operational integrity. AI and Innovation Bring a working knowledge of AI tools and their practical business applications. Identify opportunities to responsibly use AI to improve workflows, efficiency, research, and productivity. Evaluate new technology solutions with an eye toward governance, confidentiality, and business value. Help the firm stay current on emerging tools, automation, and technology trends.
2+ years of experience in IT support, business applications, systems administration, or related operations.
Experience with workflow automation, reporting, and application administration.
Familiarity with AI tools, automation platforms, and practical use cases in business setting.
Strong working knowledge of Microsoft 365 and common business productivity tools.
Microsoft Dynamics certifications preferred, especially those related to Dynamics 365 administration, user adoption, or integration.
Experience in regulated industry, ideally financial services or an RIA environment, preferred.
Bachelor's degree preferred, but equivalent experience will be considered.
Reinforce a Culture of Compliance
Competitive compensation package with bonus opportunity.
Paid time off, holidays, personal, and sick leave.
EQUAL EMPLOYMENT AND HARASSMENT POLICY
No person is or will be discriminated against because of perceived race, color, ancestry, gender, sexual orientation, gender identity, results of genetic testing, religion, age, national origin, disability, veteran or marital status, or any other legally protected group status. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Business Systems Analyst - Secret Clearance Required in hoffman estates at Unknown Company
This position is listed as full time and onsite.