Business Systems AnalystFormulates and defines systems scope and objectives based on both user needs and a thorough understanding of business systems and industry requirements.Business Analyst experience – 16+ yearsSoftware Development Lifecycle (SDLC) experience, including Waterfall, Hybrid and Agile methods – 16+ yearsHands-on experience in developing and documenting operational processes, functions and procedures – 5+ yearsExperience leading end-to-end implementation of new requirements, process changes and improvements requested by Stakeholders/business – 5+ yearsExperience providing go-live, continuous improvement and business support and proactive engagement with planning functions to facilitate business requirements – 5+ yearsExperience in application configuration, governance and strategy as well as the implementation of business change requests – 5+ yearsExperience in call/contact center business solution development – 5+ yearsExperience with Atlassian Jira/Confluence toolset – 5+ yearsBachelor's Degree in Finance/Engineering/IT or related field (or equivalent experience 15+ years) OR current PMP certification and 10+ years experienceDuties and ResponsibilitiesThe business system analyst is responsible for solving business problems, defining business architecture, process optimization, business rules, business cases, business requirements, organizational change (communications), and UATThe role of Business System Analysis is to understand and document current business procedures and identify areas for improvement. This person will provide hands on business process requirements analysis for areas within the OCFO supported by the Office of the Chief Information Officer. In collaboration with internal departments and external resources, plans, designs and implements systems solutions.
A thorough understanding of the business, systems and application current state is necessary prior to recommending changes for new or enhanced technology solutionUnder general supervision, formulate and define system scope and objectives through researchThe Business Systems analyst is responsible for the knowledge transfer of business requirements to the technical specialists/application/database developers and project managersThe Business Analyst shall be able to make cogent arguments recommending one course of action over anotherThe Business Analyst may need to review and understand documentation and information from the business area to provide detailed understanding of current stateNew business patterns commonly develop, and the Business analyst shall be able to identify and address the change in business processBusiness analyst shall understand the variety of standard ideas and methods for requirements gathering and elicitation/translate what business needs into IT requirements, process detail and design specificationsBusiness analyst shall be able to create trust between stakeholders and technical teamsBusiness analyst shall assist in identifying, documenting and implementing various software solutionsBusiness analyst shall provide application support for business usersBusiness analyst shall have ability to write functional design specificationsBusiness analyst shall have experience supporting data cleanup, data conversion and reconciliation activitiesBusiness analyst shall be able to review design specifications developed by other analysts and provide feedback on designBusiness analyst shall be able to write white papers and solution recommendations as neededBusiness analyst shall be able to support development of testing and training activitiesKey ResponsibilitiesFormulates and defines systems scope and objectives based on user needs and a thorough understanding of business systems and industry requirementsProvides consultation on complex projects and is the top-level contributor/specialist of most phases of systems analysis, while considering the business implications of the application of technology to the current and future business environmentEducation RequirementsBachelor's Degree in Finance/Engineering/IT or related field (or equivalent experience 15+ years) OR