Business Services Manager

Business Services Manager

Overview

The Business Services Manager is responsible for overseeing the day-to-day administrative, operational, and financial functions of the organization. This role serves as a key support partner to leadership by managing non-clinical operations, staff coordination, compliance processes, and financial administration while ensuring efficient business operations across the organization. The ideal candidate is highly organized, adaptable, detail-oriented, and comfortable working in a fast-paced environment while balancing multiple responsibilities.

Key Responsibilities

• Oversee daily administrative and business operations to ensure organizational efficiency and compliance
• Support financial processes including budgeting, invoicing, reporting, reconciliations, and general accounting functions
• Assist with healthcare billing operations, reimbursement processes, and vendor management
• Maintain compliance with organizational policies, Medicare/Medicaid regulations, and applicable healthcare standards
• Coordinate office operations, scheduling, records management, and operational workflows
• Provide administrative support to executive leadership and assist with special projects and strategic initiatives
• Supervise and support administrative and non-clinical staff as needed
• Maintain accurate records, reports, and documentation across multiple systems and platforms
• Collaborate with internal departments, external vendors, and community partners to support operational goals
• Promote a positive, mission-driven environment while maintaining confidentiality and professionalism

Qualifications

• Bachelor’s degree in Business Administration, Healthcare Administration, Accounting, or related field preferred
• Equivalent combination of education and relevant experience may be considered
• 2–5 years of administrative, office management, healthcare operations, or business management experience preferred
• Experience within healthcare, managed care, nonprofit, senior services, or related environments strongly preferred
• Knowledge of accounting principles, budgeting, billing, and reimbursement processes preferred
• Familiarity with Medicare, Medicaid, and healthcare compliance standards preferred
• Experience working with electronic health records (EHR), accounting software, and Microsoft Office Suite
• Strong organizational, analytical, communication, and problem-solving skills
• Ability to manage multiple priorities and adapt within a fast-paced environment
• Professional, compassionate, and service-oriented communication style

Preferred Experience

• PACE or healthcare program experience
• Managed care or healthcare finance exposure
• Experience supporting elderly or medically vulnerable populations
• Knowledge of healthcare delivery systems including home health, hospice, long-term care, or social services

Compensation & Benefits

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Paid time off and holidays
• Retirement savings plan options
• Opportunity to work within a mission-driven organization focused on community impact