Business Process / Workflow Project ManagerDo you enjoy breaking down complex processes and turning them into smarter, more efficient solutions? This role is ideal for someone who's curious, detail-oriented, and excited to see their ideas come to life through technology.As a Business Process / Workflow Project Manager, you'll play a key role in driving process improvement and automation across the organization. You'll partner with teams across the business to understand how work gets done today, design better solutions, and help bring those solutions to life.What You'll DoPartner with business teams to analyze, document, and improve processes from end to endShadow users, ask the right questions, and map current-state workflowsTranslate business needs into future-state solutions, including workflows, forms, and system designsBuild and implement workflow applications using the Decisions® automation platform*, Robotics Process Automation (RPA), and other automation tools.Collaborate with stakeholders across business and technical teams to design, test, and launch solutionsSupport user acceptance testing (UAT), training, and implementationManage multiple projects while balancing priorities and timelinesCommunicate clearly with both technical and non-technical audiencesWhat Makes You a Great FitEnjoys solving problems and understanding the "why" behind processesCan break down complex ideas into clear, logical stepsBalances attention to detail with a strong understanding of the bigger pictureAble to build strong relationships and work well across teamsAdapts communication style based on your audienceQualificationsBachelor's degree in business, IT, or a related fieldEquivalent combination of education and experience will also be considered1–3 years of experience in business process design/improvement or consultingStrong analytical and problem-solving skillsAbility to manage multiple priorities and meet deadlines while maintaining attention to detailExperience with SQL - including writing queries, understanding tables, joins, functions, etc.Experience with process mapping tools (e.g., Visio)Basic understanding of software development concepts (data structures, logic, etc.)*In order to be considered, candidates must have a minimum of 3 years of US based work experience and reside within the market area.Technical Knowledge & Skills PreferredExposure to workflow or automation tools (e.g., Decisions, RPA UiPath)Familiarity with tools like Jira, Figma, or similarExperience supporting testing/UATWhy This Role?This position offers the opportunity to work across a wide range of departments, influence meaningful process improvements, and build solutions that have a direct impact on how the business operates.
You'll be involved from initial discovery through implementation, seeing your work make a real difference.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.