Business Process Manager

Business Process ManageriGas is a fast-growing and global leader in the HVAC refrigerant industry. We are dedicated to delivering innovative solutions, providing exceptional customer service, and driving continuous growth in the industry. As we continue to expand, we are committed to optimizing our operations and delivering excellence at every level.

We are seeking a strategic and dynamic leader to join our team and drive operational efficiency.Responsibilities:Evaluate existing business processes to identify inefficiencies, gaps, and improvement opportunitiesLead cross-functional teams to design, document, and implement standardized workflows and proceduresConduct process analysis, develop recommendations, and present findingsFacilitate meetings, gather requirements, and ensure alignment between departments such as Operations, Sales, Accounting, Logistics, Production, and HRSupport change-management efforts, ensuring smooth adoption of new processes and solutionsMaintain and update process documentation, SOPs, and workflow maps using tools such as Microsoft VisioTrack process performance using KPIs and operational metrics; propose solutions to the managementCollaborate with Business Analysts, IT, and department managers on operational improvements and system enhancementsRequirements:Bachelor's degree in Business Administration, Information Systems, or a related field3-5 years of experience in business process improvement, operations, or related functionsStrong analytical skills (very important) with the ability to evaluate complex workflows and dataStrong problem-solving skillsExperience leading cross-functional initiatives and working with multiple departmentsFamiliarity with process mapping tools (e.g., Visio) preferredExcellent communication and teamwork skillsAbility to prioritize tasks, manage projects, and implement structured improvement methodologiesJoin our team and help us cool the world