Business Process Designer

Business Process Designer

Leads the design, facilitation, and training related to business and software development processes. Leads the planning, developing, and implementing of techniques which will ensure quality levels are maintained. Collects data to identify root cause of problems and recommends and implements solution. Identifies and evaluates performance against process requirements and aligns improvement to performance shortfalls. Confer with staff on the use of re-engineering techniques to improve process performance and software quality. Delivers presentations and training courses to a diverse population of people on related topics. Surveys, analyzes and develops best practices for techniques and processes. Identifies the method and process deficiencies that may inhibit effectiveness. Responsible for the development of policies and procedures for an org to support active business initiative. Provides direction for defining process flows, business rules, and user requirements. Leads the development and implementation of operational performance metrics, process control points, and results management. Facilitates complex and or organizational process improvement activities. Facilitates the identification, analysis, development, and documentation of process improvements. Writes, rewrites and or edits documents such process & how to articles, FAQs, etc to communicate clearly and effectively specifications and instructions to a wide range of audiences. Experience: Development / Software Engineering experience 5 years experience in same or similar role.