Business Process Consultant Jobs

Mid-Level Business Process Consultant (BPC)

Blue Sky Innovative Solutions, LLC is seeking a mid-level Business Process Consultant (BPC) to support a federal customer's ServiceNow maintenance and enhancement initiative. The BPC serves as the bridge between mission owners, key stakeholders, and the technical delivery team — translating operational needs into actionable ServiceNow workflows, documented requirements, and approved software specifications. Working in a fast-paced, iterative development environment across multiple classified network domains, the BPC is responsible for requirements elicitation, business process analysis, workflow documentation, and facilitation of Government Change Control Board (CCB) reviews throughout the period of performance.

Key Responsibilities:

• Business Process Analysis & Workflow Facilitation
• Requirements Engineering & Documentation
• Government Review Coordination & Change Control
• SharePoint / Microsoft 365 Process Support
• Training & Knowledge Transfer Support
• Program Management Support

Required Qualifications:

• Security Clearance: Active TS/SCI Clearance.
• Experience: Minimum 3 years of direct experience in business process analysis, business process consulting, or requirements engineering — with at least 2 years supporting federal clients.
• Education: Bachelor's degree in Business Administration, Information Systems, Systems Engineering, Organizational Management, or a closely related discipline.
• Technical Skills: Proficiency in Microsoft Visio or equivalent diagramming tools for producing process flow and workflow documentation. Working proficiency with Microsoft Office 365 suite (SharePoint, Teams, Word, Excel, PowerPoint); ability to navigate SharePoint as an advanced end user. Ability to write clear, concise, well-structured requirements documentation in compliance with government documentation standards.

Work Environment & Conditions:

• On-site work required at a Government-authorized classified facility within the National Capital Region, Chantilly, VA. No fully remote option.
• Standard work schedule: Monday–Friday, 0800–1700 Eastern; schedule may change with prior Government approval.
• Must be able to work comfortably in a classified environment, including secure conference rooms and classified computing environments at the TS/SCI level.
• Must adhere to all applicable DoD security requirements, acceptable use policies, and customer physical and information security protocols throughout the period of performance.