Responsibilities
- Interact with clients to understand complex business requirements
- Create functional requirements and design for customizations
- Document existing process flows and develop future process flows
- Develop wireframes
- Develop user stories and acceptance criteria
- Assist in developing test scenarios and cases
- Participate and support rollout and training activities
- Review developer proposed implementation and identify efficient designs
- Excellence in written and oral English communication and presentation skills
Education and Professional Qualifications
- 4+ years’ experience gathering requirements and documenting business processes
- Strong teamwork and interpersonal skills
- Ability to develop effective working relationships with all levels of personnel
- Strong client-service orientation and focus
- Thorough attention to detail and a strong desire to deliver the highest quality solutions to CFSAs
- Experience across a variety of industries
Minimum Education/Certification Requirements
- Bachelor’s degree in business administration, Information Technology or related field or equivalent experience
Flexible work from home options available.
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