Business Process AnalystLocation: Telecommute, CT (Remote) Duration: 9 MonthsInterview Process: We will do a panel interview and try to keep it to just the one round/video phoneResponsibilities:Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriateAnalyze and evaluate both current and proposed business processes, perform gap analysis, and translate systems needs into detailed business Requirements / Specification DocumentsRegularly host calls, serve as an active participant in other’s meetings and be an advocate for creating, reviewing, approving and implementing member facing operational lettersManage the review and approval workflow for transactional member facing communications, including Business SME, legal, compliance and regulatory approvalsAssess, interpret, and analyze customer needs and requirementsDemonstrate and apply understanding of regulations and health care industry trendsCollaborate with business owners, process owners and technical stakeholders to identify specific requirements and lend support to the solutionDocument current and future state process flows and have a strong comfort level leading and influencing others to align with “to be” process mapsDiagnose process improvement opportunities and lead teams to desired resolutionReview proofs during UAT to ensure the output meets the established requirements and quality standardsCommunicate ongoing status updates to all stakeholders to ensure continued understanding of and alignment with project status/updatesSupport ongoing operations/maintenance/enhancement of existing solutions in partnership with business owners and within teamIdentify, escalate and help resolve issues communicated by stakeholdersCultivate relationships with applicable internal business partners to drive support, adopting and collaboration on transactional letters projectsDrive understanding of overall business impact amongst functional areas and applicable stakeholdersRequired Qualifications:3+ years of experience as a Business Analyst, Marketing Specialist, or similar role, facilitating and documenting requirements (such as process flows; use cases; and/or business requirement documents, member materials, communications, and letters) gathered from both business and IT counterpartsIntermediate or greater level of proficiency with PC based software programs and automated database management systems (Advanced Word and basic Excel needed) with analysis of data filesPreferred:Looking for BAs that have prior experience with print/fulfillment and mass mail industryPlease share resumes on