Business Process Analyst - IT

IT SpecialistHours: Monday-Thursday 5am-3:30pm CSTOpenings in Oklahoma and AlabamaAs a highly-experienced IT specialist with a broad manufacturing background, you will drive execution of strategic initiatives through partnership with the manufacturing team at our fast-paced bus manufacturing facility.Primary Accountabilities:Work closely with manufacturing and IT partners to learn, understand, analyze, and fully document the existing business and system processesSupport of current and new shop floor applications, hardware, and trainingProcessing of data analytics necessary to ensure 1) proper integrations are in place in support of the production line and 2) the decision support systems (reporting) are in place to help leadership continue to make decisions that are best for the plant.Represent IT in new Plant Project Initiatives in order to ensure client has the necessary infrastructure required to achieve the company defined goalsKey Roles and Responsibilities:Continuous improvement and project managementBusiness Process Analyst, ProcessEngineer Liaison, and Data SpecialistAccountable for managing and monitoring project performance of multiple projects with one or more internal and external dependencies, multiple scopes, including providing guidance and recommendations to leadership and core team consisting of internal and external entitiesManages issues, risk, dependencies and change requests following the established guidelinesAuthoring accurate and comprehensive Statements of Work / proposalsTrains user personnel in the conversion and implementation of solutions, technologies, standards, and toolsGeneral Skills and Technologies:Efficient and effective execution of Industry 4.0 best practicesHighly proficient with Microsoft Office Suites (Outlook, Word, Excel, OneNote, PowerPoint, Visio)Aptitude to learn different tools, technologies, standards, and programming languagesDemonstrated proficiency in the use of process mapping toolsServes as a customer technical analyst with responsibility for resolving complex customer problems, assists in the problem management process to identify root cause analysis and resolution, and coordinates the deployment of resolutions to all affected systemsStrong customer service, problem solving, and documentation skillsRequirements:Bachelor’s degree. At least 5 years of experience analyzing, designing, evaluating, modifying, testing, and implementing enterprise-wide systems and/or business experience in manufacturing is strongly preferred. Two-five years of related work experience in business operations or process improvement.Ability to lift 50 lbs is required.