Business Office ManagerA leadership role with heart.Come join our team! We're looking for a Business Office Manager who brings both expertise and warmth to our healthcare community. In this role, you'll help keep our operations running smoothly while supporting patients, families, and staff with care, compassion, and professionalism. Your work behind the scenes plays an important role in helping our caregivers focus on what they do best—caring for others.The ideal candidate must be experienced and detail-oriented to lead the administrative and financial operations of our healthcare facility.
This role is critical in ensuring efficient front-office operations, accurate billing and collections, and compliance with healthcare regulations. The ideal candidate will bring a strong background in healthcare administration, team leadership, and revenue cycle management.The Business Office Manager ensures all business office operations are functioning accurately and timely for proper generation of management reports and cash flow. The Business Office Manager will follow legal guidelines and instructions by the medical record service or Health Information Manager to ensure prompt completion, filing, and retrieval of the medical record.Minimum QualificationsFour years of college or equivalent with emphasis on Business AdministrationMinimum of two years of business management experiencePrevious leadership or supervisory experienceProficient in Microsoft Office applications which include Outlook, Word, Excel, and PowerPointEssential FunctionsSupervision of all office functions including reception, admitting, medical records, accounts payable management, and accounts receivable management. Responsible for staff adherence to all Business Office policies and proceduresHolds periodic staff meetings to assure coordination of effortsConduct periodic performance reviews on all business office staffMonitor work load and personnel needs of business officeTrain, develop, and motivate business office staffPrepare and provide analysis of monthly financial and management reportsPrepare and ensure processing of all invoices in accordance to accounts payable policiesMonitor cash flow and assists accounting department with monthly analysisResponsible for daily cash management procedures.
Receives and accounts for all cash received in accordance to center policyDisburse and ensure disbursement of cash in accordance to center policyReview insurance contracts to assure accurate contractual reimbursement and collections and adherence to business office policies and proceduresMaintain good working relationships with insurance payorsMaintain good working knowledge of insurance payors reimbursement requirements and updates business office personnel on an as needed basisMaintain inventory of forms and office suppliesResolve problems with billings, collections, and medical recordsPrepare analysis reports for annual outside auditMaintain all office computer systems and programsResponsible for verification that the backup process is maintained on a daily basisEnsure that all staff personnel adhere to the center's integrity of data systems policyEnsure all computer system warranties, upgrades, and maintenance contracts are maintainedReview all business procedures and recommends adjustments to Chief Financial Officer on an as-needed basis and as required by regulatory standardsMonitor fee schedule and submits suggested changes to Chief Financial OfficerPeriodically review computerized fee schedule and that all changes to the fee schedule, once approved, have been implemented in the computer systemEnsure that yearly coding changes have been made in the computer CPT data fileAssist Administrator and Business Office Director in the development of annual budgetAssume any other responsibilities that may be assigned by the Administrator or Business Office Director on an as-needed basisEnsure on a daily basis that patients and their relatives are dealt with in a professional and courteous manner by the Business Office personnelPhysical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job the employee is frequently required to sit, converse, and listen; use hands to touch, handle, or feel objects, tools, or controls; and to reach with hands and arms. Specific vision abilities required by this job include close vision and the ability to adjust focus.The employee must be able to lift and/or carry over 20 pounds on a regular basis and be able to push/pull over 25 pounds on a regular basis.The employee must be able to stand and/or walk at least five hours per day.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Why Join UsBe a part of a caring, mission-driven, patient-centered healthcare teamWork in an environment that values respect, teamwork, and open communicationCompetitive salary and comprehensive benefitsOpportunities for professional growth and continuing educationInterested?We'd love to meet you.
Apply today and join a team where your skills, leadership, and compassion truly make a difference!Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.