Business Leader

Business Leader Job Description 2023.pdf

The Business Leader’s main responsibilities include implementing systems in their office to maximize functionality and quality of care while maintaining the highest standard of the Patient Experience through leadership and collaboration. Ownership of this position will allow for effective systems and processes that in turn foster relationships, team building and deliver long‑term growth.

Essential Functions, Duties, and Responsibilities

• Understand the business responsibilities and key performance metrics for successfully managing a practice; forecast results; ensure all budget and production expectations are met or exceeded, and that financial data and records are balanced; assist with passing all financial audits.
• Provide the highest standard of Customer Service to uphold our mission to C.A.R.E.
• Exhibit outstanding customer service with patients; assist doctors in the timely and successful resolution of the non‑clinical aspects of patient complaints, concerns, and questions.
• Carry out the direction of Senior Leadership on such matters as they direct. Support “servant leadership