Business Intelligence/Tableau Administrator

Direct End Client: State of Connecticut

Department: Department of Children and Families (DCF)

Job Title: Business Intelligence / Tableau Administrator

Duration: 12 Months

Start Date: 11/02/2026

End Date: 10/30/2027

Location: 505 Hudson Street, Hartford, CT 06106

Position Type: Contract

No. of Hours: 40 Hours/Week

Interview Type: In-Person Interview (Candidate must attend at least one in-person interview)

Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Telecommute: Hybrid (80% Remote / 20% In Person)

Note: Candidate must be local due to In-person Interview

Position Summary:

• The Connecticut Department of Children and Families (DCF) is seeking a mid-to-senior level Business Intelligence / Tableau Administrator to support the CCIWS program and enterprise reporting and analytics platforms.
• The selected consultant will be responsible for Tableau Cloud platform administration, incident management, troubleshooting, user support, monitoring, and ensuring the reliability of business-critical reporting and analytics services.
• The consultant will administer Tableau Cloud sites, projects, users, groups, permissions, and security across Development, Test, and Production environments.
• The consultant will also support and troubleshoot Azure SQL Database and MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.

Responsibilities:

• The selected consultant will perform, but not be limited to, the following activities:
• Administer Tableau Cloud sites, projects, users, groups, permissions, and security.
• Monitor Tableau platform health, extract refreshes, subscriptions, and scheduled jobs.
• Troubleshoot Tableau performance, connectivity, and reporting issues.
• Support report developers, analysts, and business users.
• Deploy and promote reports across different environments.
• Support and troubleshoot Azure SQL Database environments used for enterprise reporting.
• Investigate reporting data issues and perform data validation activities.
• Monitor database connectivity, query performance, and data refresh processes.
• Assist with SQL/SOQL troubleshooting and performance optimization.
• Monitor and support Azure Data Factory pipelines that load Salesforce and other source-system data into Azure SQL Database.
• Troubleshoot data load failures and data quality issues.
• Assist in identifying root causes of integration and reporting issues.
• Collaborate with development and integration teams during incident resolution and deployments.
• Support MuleSoft Runtime Fabric (RTF) environments and integrations impacting reporting platforms.
• Work on all phases of the Software Development Life Cycle (SDLC) and create and maintain required technical documentation.
• Work with the Salesforce Architect to establish best practices.
• Provide input to management regarding key design and architecture decisions, work estimation, and resource planning.
• Provide guidance and training to team members.

Required Skills:

• 5+ years of professional experience demonstrating expertise in Tableau Cloud administration and support.
• Experience with Salesforce objects, fields, relationships, and the impact of different design decisions, with the ability to apply best practices.
• Experience with dashboards and enterprise reporting and analytics platforms.
• Strong SQL skills and experience working with Azure SQL Database or similar relational databases.
• Experience with user management, including new user setup, user deactivation, roles, profiles, permission sets, sharing rules, and other routine administrative tasks.
• Strong critical thinking and problem-solving skills related to user access, declarative logic, business requests, environment management, and backup solutions.
• Experience engaging with and escalating issues to Salesforce.
• Must be organized, proactive, self-directed, and driven.
• Ability to drive work from requirements through implementation.
• Strong abstract thinking and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to work with the Salesforce Architect to establish best practices.