Business / Financial Analyst

Job Description
Job Title: Business / Financial Analyst (5931-1)
location: 2 Broadway - MTA Headquarters
Duration: 12 months option to extend
Note: This is not a technical role - This is a Business Analyst, not a Technical Business Analyst. This is a hybrid role with 3 days on site (or more as needed) and 2 days remote
Overview

• The organization is seeking experienced Technology Business Management (TBM) Expense Transparency Consultants to support and manage TBM related financial transparency responsibilities across the full IT landscape.
• This includes Product Management, Infrastructure & Operations, Cybersecurity, and all other IT service towers.
• Each consultant will play a critical role in enhancing cost transparency, improving financial accountability, and strengthening the linkage between IT services, cost drivers, and business value for each of the IT service towers.

Key Responsibilities

• Lead and execute TBM Expense Transparency activities across all IT divisions, ensuring consistent financial reporting, allocation logic, and cost modeling practices.
• Manage the ongoing development, maintenance, and refinement of TBM related financial models and reporting frameworks (e.g., cost allocation models, service tower mappings, run/innovate categorization).
• Partner with Service Owners to validate financial inputs, align cost structures, and improve understanding of IT expense drivers.
• Maintain and support the reporting used to communicate spend insights to stakeholders.
• Validate or enhance/update TBM related allocation methodologies
• Ensure accuracy, defensibility, and clarity of financial reporting by continuously refining data sources, mapping logic, allocation rules, and cost modeling assumptions.

Required Qualifications

• Experience in Technology Business Management (TBM), IT financial management, or cost transparency initiatives, IT Billing and Chargeback principals. 1-3 years for (Tier 1)
• Strong understanding of financial operations, including:
• Budgeting & forecasting
• Cost allocation
• Financial reporting and analysis
• Advanced Microsoft Excel skills (data modeling, complex formulas, pivoting, automation, scenario analysis).
• Ability to collaborate with IT, Finance, and business stakeholders at multiple levels.
• Proven ability to translate complex financial data into meaningful insights for non financial audiences.

Additional Qualifications

• Familiarity with TBM tools, cost modeling practices, and cost transparency reporting (e.g., Power BI dashboards, allocation methodologies).
• Experience with ServiceNow (ITFM, CMDB, APM, service taxonomy, request/asset workflows).
• Experience with PeopleSoft financials or similar ERP systems.

Ideal Candidate Profile

• Analytical and detail oriented, with strong problem solving skills.
• Effective communicator capable of facilitating discussions with technical and non technical stakeholders.
• Able to work independently, manage competing priorities, and deliver high quality outputs in a fast paced environment.
• Comfortable working with large, complex financial datasets and evolving TBM frameworks.
• Prior experience working with or supporting organizations within the MTA a plus.

About Us:
Since 2000, Tri-Force Consulting Services ( has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in Philadelphia and a four-time winner on the Inc. 5000 list of the nation's fastest-growing companies.