Business Development Specialist

Founded in 2017, HungryPanda is the world’s leading specialist food delivery platform connecting global Chinese and Asian communities with authentic dining experiences. Headquartered in London, HungryPanda has scaled across 80+ cities in 10 countries, including the UK, Canada, the US, France, Italy, Australia, New Zealand, Japan, South Korea, and Singapore.

With over US$275 million raised through Series D+ financing, a network of 140,000+ merchant partners, and 260,000+ delivery riders, HungryPanda serves over 10 million registered users globally. As we accelerate our local market footprint, we are seeking high-impact, driven commercial professionals to expand our merchant ecosystem.

Role Overview

As a Business Development Specialist , you will drive merchant acquisition, pipeline growth, and revenue expansion in target metropolitan zones. You will act as the frontline ambassador of HungryPanda, identifying top-tier restaurants and retail partners, pitching tailored digital solutions, and enabling merchants to scale their delivery revenue and brand reach.

Key Responsibilities

• End-to-End Merchant Acquisition: Map, prospect, and pitch high-potential merchants (restaurants, supermarkets, and specialty food retail) across designated territories, managing the sales pipeline from initial contact to contract execution
• In-Person Field Pitching & Negotiation: Conduct structured on-site merchant visits, deliver consultative presentations on platform ROI, negotiate commercial terms, and ensure frictionless onboarding
• Key Account Growth & GMV Optimization: Partner with newly onboarded and key merchants to co-create growth roadmaps, optimize digital storefront menus, and drive Gross Merchandise Volume (GMV) and order volume
• Cross-Functional Campaign Execution: Collaborate with Regional Marketing and Operations to design high-ROI campaigns, exclusive co-branded promotions, and localized marketing initiatives that drive merchant visibility
• Operational Enablement: Oversee onboarding configurations, POS/backend system integrations, and performance reporting to ensure optimal operational health and immediate sales ramp-up
• Market Intelligence: Gather real-time merchant insights, competitor dynamics, and industry trends to feed into product iterations and regional commercial strategy

Qualifications & Requirements

• Language Proficiency: Native or full professional fluency in Mandarin Chinese is mandatory (Required) to effectively partner with our core Asian merchant network; professional working proficiency in English is required
• Commercial Background: 1–3+ years of proven success in B2B field sales, merchant development, enterprise acquisition, or channel partnerships (experience in food tech, local commerce, or marketplace platforms is highly advantageous)
• Consultative Selling: Proven ability to build credibility with business owners and executive operators through value-based selling and confident contract negotiation
• Execution & Resilience: Self-starter with high grit, exceptional time management, and a track record of consistently meeting or exceeding revenue and acquisition quotas in a fast-paced environment
• Collaboration & Mobility: Strong stakeholder coordination across operations, marketing, and customer support. Valid driver’s license and access to reliable transportation for local field visits

Compensation & What We Offer

• Competitive Compensation: Base Salary + Uncapped Performance-Based Commission / Incentive Bonus
• Career Trajectory: Clear promotion tracks into Senior BD, City Manager, or Key Account Leadership roles within a hyper-growth multinational
• Global Ecosystem: Collaborative, high-autonomy working environment at the forefront of cross-border ethnic commerce