Inside Sales RepresentativeNote: This position is based in our Alexandria, Virginia office and follows a hybrid schedule of three days in the office and two days remote each week.Position Overview:As an integral part of Questel's Inside Sales Team, this role is responsible for prospecting, qualifying and processing leads for the sales team; as well as generating summarized reports of key findings.Principal Duties & Responsibilities:Build and cultivate prospective relationships by initiating communications and conducting follow-up communications in order to create new opportunitiesGenerate qualified monthly meetings through outbound calling and email campaigns for the US sales team on all product and service lines focused on IPMap and source the US and Canadian territories/accounts for prospective sales leadsWork jointly with management to define phone and mail pitches for each ideal customer profile in the IP industryBuild individual strategic business plans to penetrate accounts in each territoryFollow-up on Questel events and communications (webinars, newsletters, whitepapers, etc.)Work closely with sales manager to define evolving prioritiesCollaborate with marketing team to drive social media activities across the sales team to identify prospectsEnsure accurate and timely reporting to management via CRM and email to ensure proper tracking and monitoring of monthly goalsMeet or exceed monthly totalsWork on special projects and other duties as assigned by managementQualifications & Skills:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.Education and Experience: Bachelor's degree or equivalent work experience with inside sales and/or cold calling required.
In addition, any combination of education, professional experience, and training provides the following knowledge, skills, and abilities:Excellent analytical, organization, written, and verbal communication skillsHighly developed interpersonal skillsAbility to assess customer needs and present solutionsAbility to work independently with minimal supervision and regularly report on progressAbility to effectively multi-task in stressful situationsProficiency in MS OfficeExperience with CRM software preferredHighly motivated with a willingness to take initiative and complete assignmentsWilling to participate in a culture of responsiveness to strengthen relationships and ensure the needs and time of others are met and respectedFluent in EnglishFluency in a second language, other than English, preferred but not requiredSupervision Received: Supervision is provided by Bus Dev or Sales DirectorSupervision Exercised: NonePhysical/Sensory/Mental Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.Consistently standing and/or sitting with the ability to meet with other team membersConsistently operating a computer and other office productivity machineryRemembering names and detailsMaintain confidentiality of all information that is or will be confidential and proprietary to Questel or Questel's clientsAdditional Requirements: Verification of identity and criminal records checkDisclaimer: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Questel: Driven by values of entrepreneurship, respect, and integrity, Questel is committed to growth and social responsibility.
We foster an inclusive, equitable workplace where all feel respected and empowered, regardless of background. Questel is an Equal Opportunity Employer, considering all qualified applicants without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or other protected factors.