Business Development Representative II – SMB PaymentsJoin JPMorgan Chase Small Business (SMB) Payments team as a Business Development Representative II focused on Merchant Services sales. This is a relationship-based sales role where you will partner directly with Business Bankers who manage an existing book of clients. Rather than traditional cold calling, you will collaborate with bankers to develop and execute sales strategies that introduce merchant services solutions to their portfolio clients.
The primary product offering includes:Credit card processing solutionsCredit card readers and supporting payment technologyPOS (Point-of-Sale) systems through external partnershipsCompetitors in the space include companies such as Fiserv. Merchant services experience is not required. The team is open to training candidates with strong sales or account management backgrounds.Key responsibilities include:Partner with Business Bankers to identify merchant services opportunities within their existing client portfoliosCollaborate on sales strategy rather than independently cold-calling prospectsPresent and position credit card processing solutions and payment technologiesOffer tailored POS solutions in partnership with third-party providersNegotiate pricing structures and close merchant agreementsMaintain accurate sales documentation and pipeline trackingSupport product implementation and 3-month ramp period for new accountsAdhere to risk management, compliance, AML/KYC, and internal quality standardsBuild strong internal relationships across Credit, Risk, and Quality Control teamsPerformance metrics are structured as:40% – Achieve Volume Goals40% – Achieve Revenue Goals20% – Achieve Contract GoalsTarget of 1 approved POS sale per month (ideally)Log 10+ banker 1:1 meetings per reporting periodCompensation structure includes:One annual bonus (no monthly commission structure)3-month ramping periodSchedule and work environment:100% Onsite – Plano, TX40-hour work week8:00 AM hard start time (supporting Northeast clients)Option to begin as early as 7:00 AM if preferredPerformance-based, collaborative sales cultureRequired qualifications include:Minimum 2+ years of sales or account management experienceStrong relationship-building skillsCoachable and open to structured sales processesMotivated, goal-oriented, and comfortable with performance metricsStrong written and verbal communication skillsProficient in Microsoft Office (Outlook, Excel, Word, PowerPoint)Ability to balance client needs with regulatory and firm requirementsPreferred qualifications include:5+ years of business development experienceBachelor's degree in Finance or related field (or equivalent experience)Bilingual Korean & English (for designated role)Interview process includes:3 total roundsFirst interview with LucielAll interviews conducted via ZoomCandidates are strongly encouraged to research:The payments and merchant services industryCredit card processing modelsPOS technology solutionsKey competitors in the spaceWe are seeking professionals who are:Coachable and open to feedbackMotivated by performance goalsRelationship-driven rather than cold-call focusedComfortable partnering closely with bankersInterested in building a long-term career in merchant services