Business Development Manager, Road USItasca, Nearest Major Market: ChicagoAt DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society. Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services. As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.Job SummaryThe Business Development Manager is responsible for driving profitable growth for DSV Road through the acquisition of new customers, reactivation of dormant accounts, and development of customer relationships within the small- and medium-sized customer segment. This role promotes DSV's road transportation, freight brokerage, and logistics solutions, identifies new business opportunities, develops a pipeline of prospective customers, and converts opportunities into active, revenue-generating accounts through consultative selling and relationship management. The Business Development Manager works closely with Pricing, Operations, and Sales Support teams to develop transportation and logistics solutions that align with customer needs and business objectives. The position is responsible for managing customer relationships throughout the sales process, supporting successful onboarding, and creating long-term customer value through responsive service, effective communication, and ongoing business development efforts. This role requires strong relationship-building skills, sound business judgment, and the ability to prioritize opportunities and sales activities to achieve revenue growth and customer acquisition objectives within the small- and medium-sized customer segment.Duties & ResponsibilitiesBusiness Development & Revenue GrowthCustomer Relationship ManagementSales Execution & Solution DevelopmentMarket & Opportunity ManagementOther DutiesQualifications & ExperienceHigh school diploma or equivalent required; Associate's degree or Bachelor's degree in Business, Logistics, Sales, Marketing, or a related field preferred. 1-3 years of sales, business development, commercial, or related experience preferred.
Experience building customer relationships and supporting revenue growth initiatives preferred.
Experience working in a KPI-driven, goal-oriented, or customer-focused environment preferred. Familiarity with CRM systems (Microsoft Dynamics or similar) and pipeline management tools preferred. Transportation and logistics industry experience preferred. Domestic freight brokerage or related transportation experience preferred.Skills & CompetenciesStrong verbal, written, and interpersonal communication skills. Ability to build and maintain customer relationships. Customer-focused mindset with strong relationship management skills. Strong organizational and time management abilities. Ability to manage multiple priorities in a fast-paced environment. Problem-solving and critical-thinking skills. Basic business and commercial acumen. Ability to identify customer needs and recommend appropriate solutions. Strong collaboration and teamwork skills. Proficiency with Microsoft Office applications and CRM systems. Self-motivated with the ability to work independently and achieve performance goals.Physical DemandsThe position primarily involves sedentary office work requiring extended periods of sitting and frequent computer and telephone use. The employee must be able to communicate effectively with customers, employees, and business partners through in-person meetings, telephone conversations, and virtual communication platforms. Occasional standing, walking, reaching, and lifting of light office materials up to approximately 15 pounds may be required.
The role may require periodic travel to customer locations, company facilities, industry events, and business meetings, including travel by automobile and occasional air travel.Work EnvironmentThis position operates primarily in a professional office and customer-facing environment.
The role requires frequent interaction with customers, vendors, and internal stakeholders and involves regular use of computers, communication technology, and CRM systems. The Business Development Manager works in a fast-paced, results-oriented environment requiring effective prioritization, relationship management, and collaboration across multiple functions. Periodic travel to customer locations, company facilities, and industry events may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.The expected base pay range for this position is $55,000.00 – $70,000.00 Annual. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy. This position is eligible for a business development commission program. Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase.
Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at