Business Development Manager

Business Development Manager – Food Service & Hospitality

Category: Sales

Package: Base salary of $115,000–$140,000 + annual incentive plan OTE 35% Bonus paid quaterly

Location: National Role (50% Travel Expectation)

Industry: Food Service, Hospitality, Restaurants & Grocery/Retail markets

Reports to: CEO

The Opportunity

Our client, a leading provider of industrial safety solutions, is seeking a Business Development Manager to drive growth across the restaurant/food service, hospitality, and grocery/retail markets. Reporting directly to the VP of Sales, this is a high-visibility role where you'll shape go-to-market strategy, build relationships with major brands and distributors, and open new accounts across the food service industry.

As part of a sales team recognised for its customer-centric approach, you'll play a pivotal role in expanding market presence — with genuine scope to grow your career as you deliver results.

What You'll Do

• Coordinate and develop action plans for expansion and deeper penetration across food service, hospitality, and grocery/retail markets, actively sourcing new accounts
• Build and manage a database of prospective customers using market knowledge, trade shows, website inquiries, direct mail responses, and other sources
• Conduct market and competitor analysis to expand the customer base, working closely with Sales and Marketing on opportunities to increase market share and shape go-to-market plans
• Create and manage sales KPIs, presenting and discussing these in monthly reviews with the VP of Sales
• Maintain continuous education on product knowledge, the wider solutions portfolio, rules and regulations, and system capabilities
• Develop and deliver training tools and sessions for internal teammates, local sellers, and targeted end users

What You'll Bring

Essential

• A degree in a business-related field, or an equivalent combination of education and experience
• At least five years' relevant experience, with strong working knowledge of the food service, hospitality, and grocery/retail markets and a proven ability to engage decision-makers at a senior level
• Negotiation and planning experience
• Problem identification and resolution skills
• Clear, concise communication
• A team-oriented mindset with an entrepreneurial approach
• Microsoft Office Suite and CRM experience

Desirable

• Initiative and urgency — proactively driving deals through the pipeline and prioritising high-value activities that close revenue
• Adaptability and customer focus
• Dependability, with the ability to work within organisational protocol and standard operating procedures
• Curiosity — constantly seeking creative solutions for large customers on a regional or national scale
• Strong problem solving — correctly defining complex problems and developing viable work processes as solutions
• Experience working with distributor networks and foodservice channels

Compensation & Benefits

• Advertised base salary of $115,000–$140,000, with the final offer dependent on location, relevant experience, and performance
• Eligibility for an annual incentive plan, linked to company and business-unit targets
• Comprehensive medical, dental, and vision coverage
• 401(k) plan with company match
• Company-paid short- and long-term disability insurance
• Generous paid time off and personal days
• Robust employee wellness program
• Flexible hours and alternative work arrangements, varying by role and business needs