Business Development Manager (BDM) – Staffing Services

Job Title: Business Development Manager (BDM) – Staffing Services

Salary Grade: Regular Full-Time Employee

Location: Atlanta

Reports To: Vice President – Client Solutions

Position Overview

Charter global is seeking a results-driven Business Development Manager (BDM) with a strong focus on IT staffing solutions to join our growing team. This role is responsible for identifying new business opportunities, cultivating client relationships, and delivering talent-based solutions that meet client workforce needs. The ideal candidate will have experience in IT staffing sales, client account development, and knowledge of contingent workforce models.

Key Responsibilities

Client Acquisition & Business Growth

• Identify, target, and develop relationships with new clients seeking technical staffing services (contract, contract-to-hire, direct hire).
• Develop a sales pipeline through outbound prospecting, referrals, and market research.
• Generate new client accounts, expand existing business, and bring an established book of business to drive revenue growth.

Client Relationship Management

• Serve as the main point of contact for new and existing clients, maintaining long-term relationships built on trust and delivery.
• Understand client requirements in-depth and communicate effectively with internal recruitment teams to ensure quality and timely delivery.
• Conduct regular check-ins and business reviews with clients to assess satisfaction, uncover upcoming needs, and identify opportunities for growth.

Staffing Solutions & Delivery Coordination

• Work closely with the recruitment team to ensure submitted candidates match client expectations and job requirements.
• Provide accurate job order intake and maintain real-time updates in CRM and applicant tracking systems.
• Negotiate client terms, pricing, and service-level expectations, ensuring mutually beneficial outcomes.
• Track staffing industry trends, competitor activity, and market dynamics to identify growth opportunities.
• Attend industry networking events and conferences to build brand presence and client pipeline.
• Create and present customized staffing solutions, proposals, and RFP responses.

Qualifications

• Bachelor’s degree in business or related field is preferred.
• 3–6 years of proven success in IT staffing sales or recruiting with a focus on client development.
• Strong understanding of contingent workforce models, MSP/VMS environments, and direct client relationships.
• Excellent interpersonal, communication, and negotiation skills.
• Self-starter with ability to manage multiple clients, priorities, and timelines in a fast-paced environment.
• Proficient in using CRM tools and applicant tracking systems
• Experience selling to mid-size to enterprise clients across various industries (e.g., financial services, healthcare, technology, retail).
• Familiarity with both domestic and offshore staffing delivery models.
• Track record of consistently meeting or exceedingly quarterly/annual sales targets.