Business Development CoordinatorPohanka Automotive Group is hiring for Business Development Coordinators to join our team! Do you enjoy meeting new people and helping out customers? Are you passionate about delivering an excellent customer service experience? Do you have an outgoing personality and enjoy cultivating new relationships?
If you answered yes, we want to talk to you! Our dealership has been a driving force in the industry, setting benchmarks for quality, reliability, and customer satisfaction.ResponsibilitiesAnswer customer calls and establish follow-up with service appointments.Respond to emails, phone calls and live chats service inquiries.Provide customers with initial product information & direct them to the appropriate dealership resources.Present initial financing options based on customer needs.Follow up with Service and Manufacturer Recall leads of Existing and New Client opportunitiesPerform weekly service outbound phone calls to clients as directed by management teamParticipate in team & process development sessions – keeping positive relationships with teammates, sales teams and dealership management.Utilize CRM tracking system daily.QualificationsAt least one previous role is based on strong customer service experience.Team player attitudePrompt and courteousEnthusiastic personalityMust have strong computer skills.Willing to submit a pre-employment background check & drug screen.The ability to Multi-TaskBilingual is a plusAutomotive experience is a plus.Automotive service department is a plusAt least one weekend day is necessaryWhy Work Here:Competitive compensationSchedule flexibilityProfessional growth and developmentA culture that values collaboration and innovationA supportive and inclusive work environmentBenefits and Perks: We strive to offer amenities, events, and community outreach opportunities that support the wellbeing and growth of our teams. Some of the benefits you can expect when you join include:Health InsuranceDental InsuranceVision InsuranceLife InsuranceCompany Paid life insurance, short term and long term disability.FSA (Flexible Spending Account)Paid Time Off401K with MatchEmployee Recognition ProgramsOpportunities for AdvancementTeam EnvironmentCompany Sponsored EventsTeam Bonding EventsPerformance BonusProfessional DevelopmentMilitary Friendly EmployerAbout The DealershipThe Pohanka Family of Dealerships is firmly entrenched in the Washington DC Metro. Starting as a single service repair facility back in 1919, our group has grown to a family of 21 dealerships throughout Northern Virginia, Maryland, Washington DC.
and Texas. Established in 1919, the Pohanka Automotive Group was founded based on a set of firm beliefs – making it easy for the customer and the team member, delivering excellent customer service and establishing long-term relationships. Throughout the decades, Our Pohanka Community Outreach partners with over 1,200 local organizations, contributing more than 2 million dollars annually. Are you ready to join our Team?The Pohanka Automotive Group has won many awards including the Time Magazine National Quality Dealer Award, the Sports Illustrated AIADA All-Star Dealer Award for outstanding customer service, and commitment to the industry, the community and the nation; and the Distinguished Service Citation from the Automotive Hall of Fame.
Pohanka is the only dealership group to have received all three of these awards. We're interested in helping your career and adding to your resume because we know that better employees lead to happier customers! Add to your experience, develop your skill set and realize your potential with our team.