Cityside Subaru Job OpportunityCityside Subaru is a growing organization that has served the greater area of Belmont, Massachusetts for over 25 years. We're always seeking qualified, enthusiastic individuals to join our growing team!What We OfferHealth, dental insurance401K planPaid trainingPaid holidaysPaid time offCommunity involvementResponsibilitiesAnswer customer calls and establish follows-up with service appointments.Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.Provide customers with initial product information and direct them to the appropriate dealership resources.Present initial financing options based on customer needs.Follow up with leads that are not ready to make an appointment or no-show.Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management.QualificationsAt least one previous role based in customer service experienceExcellent teammate with collaborative attitude and eagerness to improvePrompt and courteous demeanorPositive and hardworking personalityStrong computer skillsValid driver's licenseWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.