Business Development AssociateAt Surgical Solutions, we are redefining surgical support services by delivering expert, behind-the-scenes solutions that drive surgical excellence, improve patient care, and empower clinical teams. As a trusted partner to hospitals and healthcare systems nationwide, we offer unmatched expertise in sterile processing, surgical instrumentation, and operating room support; allowing clinicians to focus on what matters most, the patient.We're looking for a proactive, tech-savvy Business Development Associate to help drive pipeline growth at Surgical Solutions. This role focuses on engaging inbound and outbound leads, qualifying opportunities, and partnering closely with Marketing and Sales leadership to convert interest into high-quality sales opportunities.The ideal candidate is comfortable using AI tools to research, personalize outreach, and improve efficiency, while also being confident and engaging on calls with prospective clients.This position is based in our Overland Park, KS corporate office, with an expectation to work onsite 3–4 days per week.Key ResponsibilitiesLead Engagement & Qualification Respond to and qualify inbound leads generated through marketing campaigns and digital initiativesConduct outbound prospecting through phone, email, LinkedIn, and other sales engagement platformsIdentify key decision-makers, operational challenges, and buying readiness within target accountsConduct discovery conversations to uncover client needs and align opportunities with Surgical Solutions' servicesPipeline Development Generate qualified meetings and sales opportunities for senior sales leadershipMaintain consistent pipeline activity and lead progression within the CRMAccurately document prospect interactions, follow-up actions, and opportunity statusSupport account targeting and prospecting initiatives within strategic health systemsAI-Driven Sales Execution Utilize AI tools and sales technologies to research accounts, personalize outreach, and improve productivityLeverage automation and data insights to optimize outreach cadence, messaging, and engagement ratesParticipate in testing and refining AI-assisted sales workflows and processesMarketing Collaboration Work closely with Marketing on campaigns, messaging, and lead quality feedbackProvide feedback from prospect conversations to help refine messaging, targeting, and content developmentSupport follow-up activities related to conferences, webinars, campaigns, and other marketing initiativesClient Interaction Professionally engage prospective clients through phone and virtual meetingsClearly articulate Surgical Solutions' value proposition and service offeringsBuild strong early-stage relationships that convert into meaningful sales conversations and pipeline opportunitiesQualifications2–5+ years in inside sales, business development, or similar pipeline-generation roleStrong communication skills — especially on the phone and in live conversationsExperience using CRM systems (Salesforce, HubSpot, etc.)Demonstrated comfort using or learning AI tools for sales productivityHighly organized with strong follow-throughSelf-starter with a collaborative mindsetPreferred ExperienceHealthcare, medical device, OR, or sterile processing knowledgeExperience working closely with marketing teamsExposure to data-driven or AI-assisted sales environmentsFamiliarity with outbound prospecting tools and sequencing platforms: Hubspot sequencing, Clay, skill based LLM use and Instantly.AI or Smartleads.ai experience preferredWhat Success Looks LikeConsistently generating qualified meetings and pipeline for the sales teamHigh engagement and conversion rates across outreach channelsStrong collaboration with Marketing leading to improved lead qualityEffective use of AI tools to increase efficiency and personalizationExpansive CRM activity and follow-up consistency