Job TitleGeneral Overview: At an intermediate level, supports general business operations by performing a variety of support activities. This position utilizes knowledge and experience in own discipline but is still building higher-level knowledge and skills. Receives a moderate level of guidance and direction from supervisor, manager and/or more experienced colleagues.
This position provides department-specific support within assigned area, which may include any of the following:Serves as a resource to department and other internal staff on various aspects of department operations.Assists department in activities such as preparing reports, budgets, and correspondence.Performs analysis and/or research in support of business operations.Coordinates with other departments and serves as a primary point of contact for inter-departmental activities.Provides information and basic training to department staff related to systems, processes and projects.Monitors and maintains department records such as budgets, work plans, schedules, and projects.Prepares, types, and processes forms such as those needed for office supplies, expense reports, time sheets, Procards, and other department-related forms.Processes accounts payable/receivable ensuring timeliness, accuracy and appropriate backup.Responds to requests for information concerning department operations and/or refers requests to appropriate staff members.Maintains information and stores and uses data through various software programs, spreadsheets and databases.Coordinates and schedules external and internal meetings, training activities, seminars, etc.May make travel arrangements for department staff, including transportation and hotel arrangements, as directed.May act as a primary or back-up timekeeper.May manage a department or corporate program.This general overview only includes essential functions of the job and does not imply that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructionMinimum Qualifications: Four or more years of administrative, business or operations experience or two years of experience plus a 4year degree in a relevant field. Drivers license for departments where independent travel is required.Knowledge, Skills and Abilities:Knowledge of departments operational proceduresSkill in verbal and written communicationSkill in communicating effectively with team members, supervision, and internal/external contacts in a professional mannerSkill in using typical office machinesSkill in organizationSkill in establishing concrete, actionable work plans from ambiguous information and directivesSkill in providing customer serviceSkill in meeting deadlinesSkill in office productivity applications (such as email, word processing, spreadsheets, etc.)Skill in using software for electronically store corporate data and filesAbility to understand and implement policies and proceduresAbility to build relationships and foster teamworkAbility to work in a team environmentAbility to maintain confidentialityAbility to balance and manage competing high priority work demandsWork Environment: Work hours are primarily spent in an office environment.
For some departments, work may be performed by traveling independently or with other staff to various locations as necessaryPhysical Demands: Work involves frequent finger/hand manipulation in using a keyboard and mouse. Work may involve lifting and carrying up to 25-50 pounds less than 20% of the time. Work may involve pushing and pulling up to 25 pounds less than 20% of the time