Store Systems Business AnalystReporting to the Business Analyst Team Lead, the position requires extensive operational and business knowledge of Store Systems for convenience stores and fuel operations, along with a very good working knowledge of corporate Systems (Merchandising, Fuel, Accounting, Marketing). The responsibilities involve coordination of requests for enhancements from Stakeholders and creating detailed business requirements documentation. The position also involves documentation for various activities regarding new version releases, including:Analyzing proposed enhancements from vendors and businessCollaborating with Engineering to draft the solution designPartnering with QA and Engineering to draft QA charter & UAT test plans, including test casesWriting, updating, and publishing all project-related documentsInteracting with Retail Systems Project Managers as needed for project planning and execution.The candidate will also be an intricate resource and be the lead liaison for the Retails Systems Team regarding demands from the operations and fuel teams.Responsibilities:Work as a lead member of the Retail Systems team with functional and operational knowledge of the NCR Radiant and Verifone POS systemsDefines development, testing, and documentation of business requirements and deliverables on a project-by-project basis in collaboration with internal users and departmentsParticipates in defining the development and project plans, including scoping, scheduling, and implementationLeads the definition of the business requirements that are related to the Retail Systems.
(i.e. C-stores and Fuel)Plans, facilitates, and leads workgroups with internal and external stakeholders to gather, define, analyze and validate business, process, functional, and data requirements and business rules for selected systemsProvides support to the user community: training, error solving, system enhancement recommendation, expert office automation advice, query building, etc.Develops and maintains all project-related documents, including on-site and remote installation documents, QA charters, etc which represent current and future systemsCreates risk assessment analysis representing a complete and realistic course of probable eventsWrites training materials as needed for end users to operate new and existing store systems technologyActs liaison with vendors for efficient implementation of new software products and projectsPartners with RS Engineers to create and update milestones for every projectRequirements:Extensive knowledge of Retail Systems within a store environmentGood understanding of convenience stores and fuel station environmentsMinimum 3-5 years experience in related areaExcellent analytic and problem-solving abilitiesProject coordination skillsStrong written, oral, and interpersonal communication skillsHighly self-motivated and directedCollege diploma or university degree in the field of computer science, information systems and/or equivalent work experienceAble to communicate effectively with technical and non-technical staffHands-on experience developing test cases and test plansAbility to effectively prioritize and execute tasks in a high-pressure environment, working on multiple projects simultaneouslyExperience working both independently and, in a team-oriented environmentProficiency with Microsoft suite of productsUnderstanding of ERP systems, key architecture points, and overall structureWork with a sense of urgencyFollow published style guide and other team guidelinesCommitment to gain Smartsheet certification within 6 months of engagementRequired Skills: Candidates MUST have the following: previous experience working within the convenience store industry (i.e. 7-Eleven, QuikTrip, etc.).