Business Analyst II / Communications ResourceClient is seeking a Business Analyst II / Communications Resource to support a 6-week Microsoft Intune implementation across Windows, macOS, iOS, and Android devices. This role will partner with technical teams, project stakeholders, and end users to help drive a smooth rollout of Intune and Autopilot, with a strong focus on documentation, end-user readiness, pilot coordination, and change communications. The ideal candidate can translate technical work into clear process flows, user guides, FAQs, and stakeholder-facing updates.Core Responsibilities:Support project kickoff activities, scope confirmation, milestone tracking, stakeholder coordination, and meeting planningDocument current-state and future-state processes for Intune, MECM, device enrollment, application deployment, and endpoint management workflowsPartner with technical and business teams to gather and document requirements related to Intune, Autopilot, enrollment, compliance, security, application deployment, reporting, and user experienceConvert technical configurations into clear design documents, process documentation, end-user guides, support runbooks, and FAQsSupport implementation tracking for Windows Autopilot, Intune enrollment, application deployment, device policies, compliance policies, and reporting needsCoordinate pilot activities for Windows, macOS, iOS, and Android device rollouts, including scheduling, communications, feedback collection, issue tracking, and summary reportingDevelop user-friendly communications such as announcement emails, quick-start guides, enrollment instructions, and change summariesSupport knowledge transfer by organizing project documentation, capturing key decisions, and helping ensure handoff materials are complete and accessibleEssential Qualifications, Skills, and Technologies:Experience in business analysis, project coordination, communications, or change management within enterprise IT initiativesExperience supporting Microsoft Intune and Autopilot projectsAbility to document requirements, processes, workflows, and technical designs in a clear and structured wayExperience creating end-user communications, support documentation, FAQs, and training or readiness materialsFamiliarity with device enrollment, policy configuration, application deployment, and endpoint management across Windows, macOS, iOS, and AndroidExperience working with technical teams, business stakeholders, and end users in a cross-functional project environmentStrong written communication, organization, and follow-through skillsPreferred Skills or Experience:Experience with Apple Business Manager, Apple Configurator, MECM, or co-management environmentsFamiliarity with Entra ID / Azure AD, Conditional Access, compliance policies, and app protection policiesExperience supporting BYOD and corporate-owned device programsExposure to Company Portal, endpoint security reporting, update rings, and device compliance reportingExperience supporting pilot programs, rollout communications, and end-user readiness for device management initiativesFamiliarity with onboarding or offboarding mobile device platforms such as BES