Business AnalystLocation: San Diego, CA // Plano, TXType: ContractDesirable Skills: 10+ years of experience working as BSA. Work closely with business leadership, key stakeholders, developers, and clients to identify, implement, and distribute Salesforce and other CRM processes and system solutions. Proactively work with business and development teams to understand production vision, requirements, and roadmap. Manage and successfully deliver key project outcomes in stringent timelines. Partner with client teams to increase efficiency and reduce operational costs in a global Salesforce environment. Conduct gap analysis prior to integrating platform solutions within a defined project scope.
Experience in generating reports and projection graphs using QlikView and Tableau tools. Proficient in SQL, RDBMS, data models, data mapping, and dashboards. Possess a comprehensive understanding of CRM business processes. Pre-production Acceptance Testing and UATCompetencies: Business Analysis, Digital: Salesforce Development and Technical Design, Digital: Salesforce Service Cloud, Digital: Salesforce Sales Cloud