Business AnalystJob Title: Business Analyst with (Scrum and.Net)Location: Midland, MIContract: Full timeSalary Range: $ 85 to 95KJob DescriptionAnalyzing and fixing the problems / issues in the production environmentInvestigating the faults and providing root cause analysisHandling on call requests on a rotating basis and handling user complaintsCoordinate with off shore support team members, business analysts and customersReview codes and test plan, test logs documentsProvide technical input to assist in development of project plans for projects that intend to use these environments as development platformsImplement best practices, standards and procedures including quality and delivery methodologiesSkill RequirementsA sound foundation in.NET frameworkASP.NET, ADO.NET, Forms, WCF, Entity Framework, LINQ, Workflow Foundation, WPF, Active Server Pages.Experience of Business AnalystExperience of working in Scrum, facilitating daily scrumHas hands on experience in several large, global implementations using Salesforce in some of the following areas: Salesforce Sales Cloud, Salesforce Service Cloud, Financial Force, Salesforce Communities, Salesforce Custom CloudKnowledge of CRM will helpExcellent Onshore Customer communication skillsStrong analytical and problem solving skills, quick learner, good interpersonal and communication skills and enjoys working in teamsShould have knowledge on Configuration ToolsShould be ready to be cross trained on different technologiesAdditional InformationAll your information will be kept confidential according to EEO guidelines.